Shipping Policy

Effective Date: July 23, 2026

Thank you for shopping with Bees & Bear. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship your orders.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been confirmed.

• Orders are processed on business days only (excluding weekends and public holidays).

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping & Delivery

• We currently ship to the locations available during checkout.

• Delivery times vary depending on your location and the shipping method selected.

• Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and the products in your order.

• Any available free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available), allowing you to monitor your shipment.

Delivery Delays

While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control, including but not limited to:

• Courier delays

• Weather conditions

• Customs clearance

• Public holidays

• High order volumes

• Incorrect or incomplete shipping information

Bees & Bear is not responsible for delays caused by these circumstances.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

If incorrect information is provided and your order cannot be delivered, additional shipping charges may apply to resend the package.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, the courier may attempt redelivery or return the package. Any additional shipping or handling charges required for reshipping may be the customer's responsibility.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our customer support team within 30 days of delivery. We will review your request in accordance with our Return & Replacement Policy.

Lost Packages

If your package appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to investigate and help resolve the issue.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: info@beesandbear.com